The hotel offers amenities for your comfortable stay and unforgettable experiences
Kids Love the Pool!
“The pool was a fantastic addition, loved by my kids! It was warm and perfect for relaxing after exploring the area.” view full review
Excellent Breakfast
“The buffet breakfast exceeded our expectations. The variety was impressive, and the service was great, especially from the helpful staff.” view full review
Perfectly Heated Spa
“The spa pool was wonderfully heated, allowing us to indulge and relax for hours – total bliss after a busy day.” view full review
Comfortable & Cozy
“Our room was small but incredibly comfortable and clean, featuring modern décor and a convenient UBS charging port.” view full review
General
No smoking on site
Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Garden area
Jacuzzi
Shallow end
Room features
Air conditioning
Heating
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
10 Tryon Street,
Rotorua,
New Zealand,
3043,
Bay of Plenty
Map view
street view
10 Tryon Street,
Rotorua,
New Zealand,
3043,
Bay of Plenty
City landmarks
Hemo Road
Te Puia
5.7
km
1000 Hinemoa St
Polynesian Spa
2.5
km
Long Mile Road Whakarewarewa
Redwoods Treewalk
2.1
km
17 Tyron St
Whakarewarewa
1.1
km
booking office 1220 Hinemaru St
Tamaki Maori Village
2.6
km
Long Mile Road The Redwoods
Redwoods, Whakarewarewa Forest
2.2
km
3040
Geothermal Valley Te Puia
680 m
Park
Centennial Park
10.2
km
Golf Course
Government Gardens
2.7
km
Spa Centre
The Spa Rotorua
2.4
km
200 Te Ngae Rd
Puarenga Park
1.5
km
Museum
Bibleworld Museum and Discovery Centre
2.4
km
78 Devon Street
Rotorua International Stadium
2.9
km
Queens Drive
Fred W Wylie Memorial Statue
2.7
km
1 Queens Drive Government Gardens
Arawa War Memorial Statue
2.8
km
1 Queens Drive
Sulphur Point
2.8
km
1 Hurunga Street
Te Papaiouru Marae
2.2
km
Unnamed Road
Geothermal Walking Track
2.2
km
1210 Arawa Street
Fancy Meow Cat Cafe
2.9
km
RotoruaNew Zealand
Lake Rotoiti
2.7
km
Arawa Street & Fenton Street Behind Rotorua i-SITE Visitor Centre
Statue of Jean Batten
2.2
km
RotoruaNew Zealand
Lake Tarawera's Hot Water Beach
2.7
km
Ranolf Street and Lake Road
Kuirau Park
3.6
km
Gallery
Helium Gallery
2.4
km
Mall
Eat Street
3.0
km
Tarawera Rd
Neil Hunt Park
2.5
km
42 Tukiterangi St
Pohutu Geyser
6.2
km
Museum
Te Puia Pohutu Geyser
6.2
km
Nearby
17 Tryon Street Whakarewarewa Village
Te Whakarewarewa Geothermal Valley
360 m
Restaurants
Pavillion
5.0
km
390 Fenton St Distinction Rotorua Hotel
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
comfy bed
great view
overpriced dining
missing items
7.8/10
Very good
Rooms
8.1
Location
8.2
Service
7.9
Dining
6.4
Guest reviews
7.8/10
based on 21 reviews
7.8
7.8/10 based on 5519 reviews
Albert
United Kingdom,
May
2024
8.2/10
The hotel rooms with 2 queen beds are updated and clean, featuring a good-sized fridge and a view of Whakarewarewa. The service was very friendly and quick to accommodate needs throughout the stay. The location is centrally placed in a geothermal area of town. The dining options could be more reasonably priced considering the quality. Overall, a comfortable stay with exceptional service in a great location.
Rooms
9.0
The rooms with 2 queen beds were updated and clean with a good-sized fridge and a view of Whakarewarewa.
Service
8.0
The staff, from front desk to breakfast staff, housemaids, maintenance staff, and management, were very friendly and quick to accommodate needs.
Location
9.0
The hotel is centrally located in a geothermal area of town, offering easy access to various attractions.
Dining
7.0
The dining options seemed a bit overpriced compared to the quality of food served.
Facilities
8.0
The hotel offers standard facilities for a comfortable stay.
Nick
United States,
April
2024
8.4/10
I had a fantastic stay at this hotel. The geothermal views from the rooms were truly spectacular. The balcony was a lovely touch, and the bed was incredibly comfy. My kids loved the projector playing Disney movies, which was a great bonus. The only downside was that some items were left off our plates during a busy shift, but overall, it was a wonderful experience.
Rooms
9.0
The rooms with views of the geothermals were spectacular, and the balcony was a great addition. The bed was super comfy, and the kids enjoyed the Disney movies on the projector.
Service
8.0
The staff, from the front desk to the breakfast team, were very friendly and quick to accommodate our needs. Despite the slight mishap during a busy shift, they were attentive and helpful. I would suggest they offer room service and dry cleaning services.
Location
9.0
The hotel is located in a geothermal area, making it both unique and serene. It's also conveniently close to the thermal parks and the Maori village, offering a truly immersive experience.
Dining
7.0
The pastries at the hotel were delicious, but I found the dining prices to be a bit steep for the quality offered. The capuccino on order was a nice touch, though.
Facilities
9.0
The hotel's facilities were excellent overall.
John
United Kingdom,
March
2024
8.2/10
The hotel offers spectacular views of the geothermal area, with comfortable double beds for a restful stay. The rooms are cozy with a Disney movie projector for kids, though the air conditioning is not ideal. The service is exceptional and accommodating, with friendly staff catering to every need. The location is superb, close to all desired attractions. Dining options, while overpriced, are decent. Overall, a unique experience at good value for money.
Rooms
8.0
The rooms offer spectacular views of the geothermal area and comfortable double beds. The Disney movie projector is a nice touch, but the lack of proper air conditioning may be a drawback.
Service
9.0
The service was exceptional, with friendly and accommodating staff readily available to assist guests.
Location
9.0
The hotel is conveniently located in a geothermal area, making it close to all desired attractions.
Dining
7.0
Despite the overpriced dining options, the quality of the food served was decent.
Facilities
8.0
The hotel provides a range of facilities ensuring a comfortable stay for guests.
John
United Kingdom,
March
2024
7.6/10
The hotel offers updated and clean rooms with great views of geysers and conveniently located sockets near the bed. The service staff are friendly and accommodating, despite the occasional slip-up of missing items during shifts. The location provides easy access to nearby attractions in a quiet area of town. Dining options, while overpriced, feature traditional local products. Overall, a comfortable stay with room for improvement in service consistency.
Rooms
8.0
The rooms are updated, clean, and offer great views of geysers. Having a socket near the bed is very convenient.
Service
7.0
The staff, from front desk to maintenance, is friendly and fast to accommodate needs, although some minor issues with missing items during shifts can occur.
Location
9.0
The hotel is located in a quiet area of town, offering easy access to nearby attractions and away from the main arterial roads.
Dining
6.0
Although dining options are overpriced, traditional local products are featured, providing a unique experience.
Facilities
8.0
The hotel offers a range of facilities and services, such as room service, dry cleaning, housekeeping, laundry, and a welcome drink upon arrival.
Barry
United States,
March
2024
8.6/10
I had a pleasant stay at the hotel. The rooms were cozy, had a good-sized fridge, and offered a lovely view of Waka. The bed was exceptionally comfortable, and I enjoyed the scenic view from my room, making it a delightful experience. However, the dining options could be better, and some items were missing from our plates, potentially due to a long shift by the staff. The service was top-notch, with everyone from the front desk to the maintenance staff being friendly and quick to accommodate our needs.
Rooms
9.0
The rooms were comfortable and offered a nice view of Waka.
Service
9.0
The service was excellent, with all staff being friendly and accommodating.
Location
9.0
The hotel is conveniently located near the Maori geothermal park and other local attractions, making it a perfect base for exploring the area.
Dining
7.0
The dining experience was satisfactory, but some dishes seemed overpriced considering the quality. However, street food options were available for a more budget-friendly choice.
Facilities
9.0
The facilities at the hotel were well-maintained, providing a comfortable and convenient stay.
comfy bed
overpriced dining
Martin
United Kingdom,
February
2024
7.4/10
The hotel offers a unique view over rising steam from the hot springs and features 2 double beds in the room with no proper air conditioning. The service was attentive, though a minor issue with our breakfast order. The location is conveniently close to various activities and attractions, but the dining options were somewhat overpriced for the quality. Overall, a mixed experience with strengths in its views and service.
Rooms
7.0
The room with 2 double beds was cozy and provided a fascinating view over rising steam from the hot springs.
Service
8.0
The staff were very friendly and accommodating, but there was a slight hiccup with our breakfast order due to a long shift.
Location
9.0
The hotel is conveniently located in a geothermal area, close to great activities and the center of town.
Dining
6.0
The dining options were somewhat overpriced given the quality of the food served.
Facilities
7.0
The hotel facilities were adequate for our stay.
Christopher
United Kingdom,
January
2024
6.6/10
The hotel offers a mix of positives and negatives. The rooms are spacious with comfy beds and lovely views over the geothermal area, but issues with air conditioning and extra blankets need improvement. The service is friendly and accommodating, although certain items were missed during my stay. The location is convenient for exploring the geothermal area, but it may not be ideal for those wanting quick access to restaurants or supermarkets. The dining experience varied, with some dishes falling short of expectations. Overall, the value for money could be better with some aspects needing enhancement.
Rooms
7.0
The rooms are spacious with comfy beds and a great view over the neighbouring geothermal area.
Service
8.0
The staff, from front desk to maintenance, were friendly and fast to accommodate my needs, despite a few minor oversights.
Location
6.0
Located in a geothermal area, the hotel is ideal for exploring the unique surroundings, but may not be the most central for easy access to restaurants or attractions.
Dining
6.0
The dining experience was mixed, with some dishes not meeting expectations.
Facilities
6.0
The hotel offers basic facilities, with room for improvement.
Tom
United States,
December
2023
8.4/10
I was delighted with my stay at the hotel. The location is fantastic, close to various tourist attractions and in a peaceful area of town. The rooms were cozy, although the air conditioning was not working properly. The service was exceptional, with friendly and accommodating staff. The dining experience was a bit underwhelming with limited dish options, but the local products were a nice touch. Overall, it was a great stay with a few minor drawbacks.
Rooms
8.0
The rooms were comfortable, but the air conditioning wasn't working well.
Service
9.0
The service was outstanding, the staff was friendly and quick to assist with any needs.
Location
9.0
The hotel is in a quiet area of town and close to various attractions, making it a convenient choice for travelers.
Dining
7.0
The dining options were limited, but the local products added a nice touch to the experience.
Facilities
9.0
The facilities were well-maintained and offered everything I needed for a comfortable stay.
George
United Kingdom,
September
2023
7.2/10
The hotel offers breathtaking views of the geothermals from the balconies, making it truly spectacular. However, the rooms feel a bit small and cramped at times. The service is top-notch with friendly and accommodating staff, though some minor issues were noticed during busy shifts. The location is perfect for exploring the geothermal area, but it's slightly distant from other attractions. The dining options are overpriced, but with a different dish option included in the rate, it adds some value. The facilities are convenient and well-kept.
Rooms
8.0
The rooms with views of the geothermals from the balcony are really spectacular, but they can feel a bit small and cramped.
Service
7.0
The staff from front desk to breakfast to maintenance are very friendly and fast to accommodate your needs. However, some items were missed on plates during busy shifts.
Location
8.0
The hotel is located in a geothermal area, perfect for exploring, but slightly distant from other attractions.
Dining
5.0
The dining options are extremely overpriced, but having a different dish option included in the rate adds some value.
Facilities
8.0
The facilities are convenient and well-kept.
Spectacular views
Small rooms
Jason
United States,
September
2023
7.6/10
The hotel offers smartly decorated rooms on level 1 with great facilities and a wonderful view of the neighboring geothermal area. The service was friendly and accommodating, although some plates were not fully served during a long shift. The location is in a quiet area, extremely close to the thermal valley, but a bit removed from main attractions. The dining experience, with a cappuccino voucher and home-baked Alentejo bread, was included in the rate. Overall, a comfortable stay with a few minor hiccups.
Rooms
8.0
The rooms are smartly decorated and offer great facilities with a beautiful view over the geothermal area.
Service
7.0
The staff throughout, from front desk to breakfast team, was very friendly and accommodating.
Location
6.0
The hotel is located in a quiet area close to the thermal valley but slightly away from main attractions.
Dining
9.0
The dining experience included a cappuccino voucher and delicious home-baked Alentejo bread.
Facilities
8.0
The hotel offers great facilities for a comfortable stay.
Arthur
United Kingdom,
August
2023
7.2/10
I enjoyed my stay at the hotel. The rooms were clean and comfortable with 2 large double beds, which were very comfortable, on level 3 with a view over rising steam from hot springs. The staff was friendly and accommodating, but seemed to have had a long shift as some items were left off our plates. The location was great being in a geothermal area and close to the city center of Rotorua. The dining experience, however, was a bit disappointing as some dishes were overpriced with the quality not meeting expectations.
Rooms
8.0
The rooms with 2 large double beds were very comfortable and offered a nice view over rising steam from hot springs on level 3.
Service
7.0
The staff, from front desk to breakfast staff, housemaids, maintenance staff, and management on that shift, were very friendly and fast to accommodate our needs.
Location
9.0
The hotel is perfectly located in a geothermal area and close to the city center of Rotorua, making it convenient for exploring the area.
Dining
5.0
The dining experience was a bit disappointing as some dishes were overpriced and didn't meet our expectations in terms of quality.
Facilities
7.0
The hotel facilities were adequate for a comfortable stay.
Comfortable rooms
Overpriced dining
Winifred
United Kingdom,
August
2023
8.8/10
My stay at the hotel was incredible! The rooms offered an amazing view of the rising steam from the hot springs, perfect for both kids with a projector playing Disney movies and adults. The service was top-notch, with a super friendly and accommodating staff making my experience truly special. The location, nestled in a geothermal area, provided a unique and peaceful setting for my stay. The dining options were delightful, especially the cappuccino and cooked omelette. The facilities were excellent, enhancing my overall comfort and enjoyment.
Rooms
9.0
I loved the rooms with the amazing view over the neighboring geothermal area.
Service
9.0
The staff went above and beyond to make my stay memorable, from the front desk to maintenance staff.
Location
9.0
The hotel's location in the geothermal area was truly unique and added to the overall experience of my trip.
Dining
8.0
The dining experience was superb, especially enjoying the quality food and delicious cappuccino.
Facilities
9.0
The facilities provided added convenience and enjoyment to my stay.
Amazing view
Limited breakfast options
Danny
United Kingdom,
August
2023
6.4/10
The hotel offers a thermal view of rising steam from hot springs, but the breakfast is below average with a broken coffeemaker. The rooms feature two double beds. The service is fast and accommodating, but some details were missed during our stay. The location is in a geothermal area, ideal for relaxation, but far from the town center. The dining options are overpriced, and not all items are included. Facilities are basic.
Rooms
7.0
The rooms offer a unique view of rising steam from the hot springs and are equipped with two double beds.
Service
8.0
The service is friendly and responsive, catering to our needs promptly, though some details were overlooked.
Location
6.0
The hotel is situated in a geothermal area, perfect for relaxation, yet it is far from the town center.
Dining
5.0
The dining options are overpriced, and not all items are included in the rate.
Facilities
6.0
The facilities are basic and provide standard services.
Johnny
United Kingdom,
July
2023
6.4/10
I had a mixed experience at the hotel. The rooms were comfortable and offered stunning thermal views; however, the breakfast was below average. The service was generally friendly but had some lapses. The location was great, situated near the geothermal park, yet somewhat distant from the main attractions. On the flip side, dining was overpriced for the quality served.
Rooms
7.0
My room was upgraded to one with a balcony and good views of the surroundings.
Service
6.0
The staff, from front desk to breakfast and housekeeping, were accommodating but seemed tired at times.
Location
8.0
The hotel is in a geothermal area, relatively close to everything but not in the center of town.
Dining
5.0
The dining options were extremely overpriced for the quality provided.
Facilities
6.0
The hotel provides basic facilities, but nothing exceptional was offered.
Thermal view from the room
Subpar breakfast
Arthur
United Kingdom,
July
2023
7.8/10
The hotel provides comfortable rooms with two beds, upgraded for a more pleasant stay, and kept clean and modern. The staff is exceptionally friendly and quick to fulfill any requests. The location, although quiet, is very close to various activities and attractions. The dining experience could use improvement in terms of pricing and food quality.
Rooms
9.0
The beds were comfy and the room was clean and updated.
Service
8.0
The staff, from front desk to maintenance, was very friendly and accommodating.
Location
8.0
Situated in a quiet area but still close to great activities and tourist attractions.
Dining
6.0
The dining prices were high compared to the quality of food served.
Facilities
8.0
The hotel offers various services like room service, dry cleaning, and housekeeping.